Some members of the CERN personnel residing in France have erroneously received aid towards the payment of their energy bills, in the form of an “energy cheque” (cf. https://chequeenergie.gouv.fr), a scheme that is replacing the tarif de première nécessité, or TPN (“basic needs” energy price, cf. Bulletin No. 08-09/2014).
This scheme is designed to help low-income households to pay their energy (gas, electricity, heating fuel) bills (cf. the income conditions set out on the following webpage, in French: https://www.service-public.fr/particuliers/vosdroits/F33667).
Members of the personnel who have erroneously received an energy cheque are requested to call the freephone number (numéro vert)* given on the cheque to notify the authorities that they do not wish to benefit from it.
*From France: 0 805 204 805